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Frequently Asked Questions


Is the tonic spa salon open?

Yes, the spa salon is open from Tuesday to Sunday!

Does the tonic hair salon welcome men?

Yes, the salon is mixed, we offer haircuts for men.

Does the tonic hair salon welcome children?

Yes, the salon offers haircuts for children.

Are pets allowed?

Dogs are welcome on the first and second floors for our guests who need them and small dogs are welcome (except on the third floor at the spa).

Do I have to wear a mask in the tonic room?

Yes, you must wear a mask when you enter the spa.

Is there a temperature check in the tonic lounge?

Yes, our receptionists will take your temperature upon your arrival at the salon.

What services does tonic salon spa offer?

Tonic salon spa offers many services such as hairdressing, barbering, hair removal (laser, wire, electrolysis and waxing), massage therapy, facials, foot and hand care...

Can I come to tonic salon spa without an appointment?

If you wish to purchase our products (Aveda, Coola, New Roots) in store, you can come without an appointment but for any of our services you must make an appointment online or by phone at (514) 499-9494

Does tonic salon offer home haircuts?

Our artists do not offer home haircuts.



Are there any Green Circle and covid fees at tonic?

Tonic salon spa is a proud member of Green Circle salons, a sustainable salon group that recycles all the products we use during your treatments.

A fee of $3 per visit during your salon services is added to your bill, it allows us to remain sustainable and zero waste. Your hair is either transformed into bio-composite or transformed into products for humanitarian aid. The excess of your colorings are transformed into clean energy or separated into water and oil. And the wicking paper is sorted, melted down into aluminum bars and used to create new bicycle or car parts.

None of our employees at tonic have tested positive for covid-19, thanks to the sanitary measures we take every day to protect our guests and staff.

A 3$ fee is added to your bill to provide you with hydro-alcoholic gel, disposable towels, to allow our employees to clean their work environment after each appointment, and to provide them with several masks each day.



When to shave before laser hair removal?

It is best to shave the day before a laser session or the morning of the session. Do not wax the chosen area.

What is the difference between electrolysis and laser hair removal?

Laser hair removal is a permanent hair removal method just like electrolysis. The laser is able to target several hairs per light pulse, while electrolysis works one hair at a time. Laser reduces the presence of hair by 80% to 90%. Electrolysis has the highest success rate at nearly 100%.

Laser hair removal treatment is best suited for people with dark hair or with contrast between their hair color and their skin color. Laser is not effective on blond, white or red hair. Electrolysis works on all hair colors because it does not require you to "see" the hair, instead targeting the follicle itself with a sterile, disposable needle.

At what age can I have laser hair removal?

You can receive laser hair removal at Tonic from the age of 16, with parental consent.

What is laser hair removal ?

This process consists of sending light onto the skin. This light will be attracted by the melanin in our hair (the coloring) and will produce heat. The purpose of this heat is to weaken the hair and make it smaller until the desired result is achieved. This technique is definitive, but progressive, so it will take several sessions to get the desired result.

Laser hair removal is a process of hair removal by exposure, in which pulses of laser light are used to destroy the hair follicle permanently.

Does laser hair removal hurt?
The device we use, the Soprano Ice Platinum, has the particularity of instantly cooling the surface of the skin, preventing superficial lesions and providing great comfort to the skin.

Depending on the area and your sensitivity, laser hair removal may be a little painful.

Is laser hair removal dangerous ?

The Soprano Ice Platinum is one of the best and safest laser devices on the market. Rather than exposing hair follicles to a single high-energy pulse that can cause trauma to the skin, the Soprano ICE Platinum™ works by gradually heating the dermis to a temperature that effectively weakens hair follicles and prevents regrowth, while avoiding damage to surrounding tissue.

Is laser hair removal permanent ?

Laser hair removal is permanent for hair that responds to the treatment. However, this technique does not remove all hair, especially fine and very light hair (blond, red or white).
With our device, you can see results from the very first session!

Does laser hair removal work on blond or white hair?

The laser light is attracted to the pigmentation in the hair, so only black, brown or dark blonde hair can be removed. White, red and light blond hairs do not respond well. The laser works best with dark and thick hair.

Does laser hair removal work on dark / black skin?

The Soprano ICE Platinum™ is the safest method of laser hair removal for all skin types, including dark skin where melanin is exponentially more sensitive to the heat used in laser treatment.

It offers the benefits of the three most effective wavelengths for hair removal: Alex technology (755 nm wavelength - more powerful energy absorption) is ideal for a wide range of hair types and colors, including lighter and finer hair. Diode technology (810 nm - the classic wavelength) allows for deeper penetration into the hair follicle and high average power.
YAG technology (1064 nm wavelength - the deepest penetration of the hair follicle) is an optimal solution for darker skin and thicker, darker hair.

Can I have laser hair removal with tattoos?

Tattoos are a contraindication to laser hair removal because they may cause burning, depigmentation or scarring. Moreover, the laser could erase part of the tattoo. The laser technician is therefore obliged to go around the tattoo.

How long does it take for the hair to fall out?

Depending on the areas treated and the phototype of your skin, the hair will fall out after a few days to 3 weeks.  And for good!

Can I have laser hair removal if I am pregnant?

You cannot have laser hair removal if you are pregnant.


Can I receive a massage while pregnant?

At this time, our massage therapists are not trained in prenatal massage.

What is a Swedish massage?

Swedish massage is a versatile technique with multiple benefits. First of all, it is a massage that tones and relaxes the muscles. It also promotes blood and lymphatic circulation and the elimination of toxins. This technique can be practiced as much for therapeutic purposes as for relaxation. The therapist will adapt the rhythm and depth of the maneuvers according to the needs of the person being massaged.

What kind of massage oil do we use?

We use Aveda's professional massage oil, which is unflavored.   

Can I receive a massage if I have fibromyalgia?

The main goal of a massage therapy session is to alleviate pain, as it is constantly present in a person suffering from fibromyalgia. Massage also increases the production of endorphins, the body's natural painkiller.

Is massage good for water retention?

Lymphatic drainage is a massage that stimulates the circulation of lymph, a colorless liquid that circulates in the lymphatic vessels. The objective of drainage is to evacuate excess liquids: it is therefore very effective in case of water retention. Don't hesitate to ask your massage therapist about it!


Lash lift

How to maintain the lash lift?

It is essential that you do not get your lashes wet (or steamed) or sleep on them for 24 hours after your lash lift. This could cancel the effect of the perm and in the second case, give a bad fold to your lashes. We suggest keeping your lashes well hydrated with a serum that will moisturize and nourish your lashes.

What is a lash lift?

It is a lash lift that is done on your real lashes and lasts up to 8 weeks. The technician applies a serum to "lift" your lashes and lengthen them to the maximum. A second serum is applied to fix the lashes that have been enhanced and curled in the first step. A dye is applied to the lashes to make them darker. This step is not mandatory and the intensity of the coloring can vary depending on the waiting time.

Once the treatment is complete, the technician will apply a treatment to moisturize, nourish and strengthen your lashes.

Lash lift with or without tint?

It all depends on how you want your lashes to look. If you want them to look naturally curled, opt for the no-tinting option. For a permanent mascara effect, opt for tinting!

Is the lash lift vegan?

Yes, our lash lift is completely vegan and we only use products that have not been tested on animals.  

Is it possible to do a lash lift while pregnant?

Lash lifts are not recommended for pregnant or nursing women. Due to a change in hormones during pregnancy, the effect may be less visible or not visible at all.